CARE & HELP

Help with your set.

Product details, setup questions and help with your order.

Ball setup · Bands & socks · Bags · Product care · Order help

Your ball

Your ball is supplied deflated with a white inflation straw. For product-specific setup help, contact VERA before using an inflation method you are unsure about.

Your bands

The set includes three fabric resistance bands: Light, Medium and Heavy. Choose the grade appropriate to your exercise and experience.

The bands contain latex.

Your grip socks

One pair is included, marked EU 35–40. The materials include combed cotton, spandex and latex, with silicone grip details on the soles.

Keeping the pieces together

The mesh bag is for the three resistance bands. The open-top cotton canvas tote is a separate carry bag for your Pilates props.

Caring for a component

For cleaning or storage guidance, tell us which component you need help with so we can provide the relevant product information.

New to the exercises?

Follow appropriate guidance from a qualified instructor, and do not use a prop in a way you are unsure about. Stop exercising if you feel pain or become unwell.

Returning an order

See Delivery & Returns for the process, conditions and your statutory rights. Contact VERA with your order number if you need help getting started.

Damaged, incorrect or missing item

Contact VERA with your order number and a description of the issue. Photographs can help us understand the problem, but include whatever information you have.